Frequently Asked Questions

Everything you need to know about our premium networking and connectivity solutions.

What shipping methods are available for my order?

We offer several shipping options including standard ground, expedited, and overnight delivery. Most orders are processed and shipped within 1-2 business days from our warehouse.

How do I return a product if it is not compatible with my setup?

We offer a 30-day return policy for all items in their original condition. If you experience compatibility issues, please contact our technical support team before initiating a return for potential troubleshooting.

Do your electronic products come with a warranty?

Yes, all Tupavco products come with a standard 1-year limited warranty that covers defects in materials and workmanship under normal use.

Can I get technical assistance for installing my antenna or networking gear?

Absolutely. Our expert technical support team is available via email or phone to assist you with installation steps, configuration, and optimizing your signal strength.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.

Do you provide bulk discounts for business or enterprise orders?

Yes, we offer specialized pricing for volume purchases and B2B clients. Please reach out to our sales department with your specific requirements for a custom quote.